Privacy Policy

1. Introduction

At VIP Home Improvement Specialists, Inc. ("VIP Home Improvement"), we respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit our website and our practices for collecting, using, maintaining, protecting, and disclosing that information.

2. Information We Collect

We collect several types of information from and about users of our Website, including information by which you may be personally identified, such as name, postal address, e-mail address, and telephone number ("personal information").

3. How We Obtain and Use SMS Consent

SMS consent is obtained only through explicit opt-in methods, including but not limited to:

  • Submitting a website form with a clearly disclosed SMS consent checkbox
  • Booking an appointment where SMS consent is clearly presented
  • Requesting information and voluntarily providing a phone number with SMS disclosure
  • Texting a keyword or otherwise explicitly agreeing to receive text messages

Consent to receive SMS messages is not a condition of purchase.

SMS messages may include:

  • Appointment confirmations and reminders
  • Customer care and service-related updates
  • Promotional or informational messages (only when explicitly consented to)

Message frequency may vary. Message and data rates may apply.

4. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To provide you with information, products, or services that you request from us.
  • To fulfill any other purpose for which you provide it.
  • To notify you about changes to our Website or any products or services we offer or provide though it.
  • In any other way we may describe when you provide the information.

5. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

Last Updated: January 2026